PRIVACY POLICY
nonstop (“Company” or “We”) respects your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website thenonstopstore.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. The term "our services" refers to our online services and any of our other products and services. If you use any of our services, we will refer to you using the terms "user", "visitor", "you", "your", "yours" in this policy.
We respect the privacy rights of our visitors and recognize the importance of protecting the information collected about them. This privacy policy is about how we collect, store, and use the personal information that you provide to us.
If you are under 18, you must inform a parent or guardian about our privacy policy to obtain their agreement to the privacy policy before registering, subscribing or placing an order with us.
WHAT PERSONAL DATA DO WE COLLECT FROM YOU AND HOW?
- We collect and process only the data that is required to allow us to provide our services to you. We collect the following data when you browse or shop at www.thenonstopstore.com
- We process the personal data required to complete and dispatch your purchase, including your name, billing address, delivery address, payment details, mobile number, telephone number and email address. We collect your email address in order to send you confirmation of your order; we collect your telephone number so that we can contact you if there are any issues with the order.
- We collect your email address when you sign up to receive nonstop newsletters.
- If you register for a nonstop account, we collect your name, email address, password and your marketing preferences.
- When you contact our Customer Service team, we may collect additional data to help us resolve any queries relating to your order, delivery, payments, marketing, the website or any other queries.
- We collect and process data about your browsing on www.thenonstopstore.com, including the pages you visit and how you interact with these pages. If you have registered for an account, we collect browsing data about your access to the dedicated areas of the website.
- If you are a customer of www.thenonstopstore.com, or if you have given us your consent, we collect and process your personal data for direct marketing activities.
- If you provide us with someone else's data - for example, if you purchase a product to be delivered to a friend as a gift - we will collect and process the personal data required to complete the transaction such as the name, delivery address and other contact details for your friend. If you are receiving an item as a gift, we will process your data only to fulfill the gift request and our contractual obligations.
- You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
- You also can engage with our content through social media services, other third party platforms or other third-party social media plug-ins, integrations and applications. When you engage with our content on or through social media services or other third party platforms, plug-ins, integrations or applications, you may allow us to have access to certain information in your profile. This may include your name, e-mail address, photo, gender, birthday, location, an ID associated with the applicable third party platform or social media account user files, like photos and videos, your list of friends or connections, people you follow and/or who follow you, or your posts or “likes.” For a description on how social media services and other third party platforms, plug-ins, integrations or applications handle your information, please refer to their respective privacy policies and terms of use, which may permit you to modify your privacy settings.
HOW DO WE USE YOUR INFORMATION?
Whenever you give us your personal information we will use it in accordance with applicable privacy laws and for the purposes set out in this policy, on the data entry forms you complete, in any relevant terms and conditions and on pages or emails which link to the data entry forms.
When you use our services
If you use any of our services, set up, look at or change your account details or contact our Customer Service team, we will record your personal details. Your information will be used in the first place to provide the products, services or information you have asked for and to provide you with a personalized shopping experience. We keep the information you provide and may use it for several purposes, including: (i) accounting, billing, reporting and audit; (ii) credit checking or screening; (iii) authentication and identity checks; (iv) credit, debit or other payment card verification and screening; (v) debt collection; (vi) safety, security, health, training, administrative and legal purposes; (vii) data matching, statistical and market analysis, and marketing information; (viii) advertising and marketing for us; (ix) developing, testing and maintaining systems; (x) studies, research and development; (xi) customer care and to help us in any future dealings with you, for example by identifying your requirements and preferences; (xii) where required by law or in connection with legal proceeding or disputes; and (xiii) any other uses set out in the terms and conditions for use of our services. For these purposes we may disclose your information to one or more of the other organizations listed in the section called “who we will share your personal information with”.
Saved payment card details will only be shared with our payment partner and not with any other third parties and will only be used to process your order, using our payment partner's systems.
We may also use your personal information to send you marketing updates, as detailed in the next section.
Tracking how our online services are used
We collect, and use third parties to collect and share with us, information from visitors to our online services and analyze it to build up a picture of how people use our websites. This helps us improve the services we offer. We may also give anonymous statistics about visitors to other, reputable organizations, but the information we provide will not include details that would allow these organizations to identify you.
Customization of our online services and advert targeting
We may use the information you give us about yourself and the information we collect via cookies when you use our online services to build up a picture of your interests. We may then use this information to try to make sure that when we send you marketing communications and when you visit our websites or use our online services, you don't miss offers and information that might interest you.
Testimonials
If you give us feedback, we may use it to improve our services and we may publish it online or offline to promote our business and our services. We will ask for your permission before we publish it.
Comments and reviews submitted to our online services
If you wish to submit a comment or feedback on a blog or article featured on our services, we may (but are not obliged to) publish your comment online or offline to promote our business and our services. We will collect your name or username which will be displayed next to your comment and e-mail address, which will not be published, but which we may use to contact you in relation to your comment.
Social networks
If you follow us or interact with us on any of our pages on third party social media platforms, such as Instagram and Facebook information you provide will be subject to the third party’s privacy policy, as well as this privacy policy.
Direct marketing
For information on how we may market to you, please read the section called “marketing opt-in and opt-out provisions”.
WHO WILL WE SHARE YOUR PERSONAL INFORMATION WITH?
Service providers
We may share your personal information with third party companies and individuals that provide services on our behalf or help us operate the service (such as payment, customer support, hosting, analytics, email delivery, marketing, and database management services). These third parties may use your personal information only as directed or authorized by us and in a manner consistent with this Policy, and are prohibited from using or disclosing your information for any other purpose.
Advertising partners
We may enable advertising partners to automatically collect information directly from our Site for the interest-based advertising purposes described above in the use of information section. Our advertising partners may also use customer lists that we share with them to deliver ads on their platforms to our customers and similar users.
Boutiques, manufacturers and retailers
When you purchase a product from boutiques, manufacturers or retailers we work with, you direct us to share, and we will provide them with, the information needed to fulfill and ship your order.
We may also share personal information with third parties: (i) for the compliance, fraud prevention and safety purposes described above in the use of information section, including in connection with a court order, subpoena, government investigation, or when otherwise required by law; and (ii) in connection with, or during negotiation of, a corporate sale, merger, acquisition, or similar event or in connection with a bankruptcy or similar proceedings. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
MARKETING OPT-IN AND OPT-OUT PROVISIONS
Opt out of marketing communications
If at any time you wish to opt-out of future newsletters or other promotional emails, you may click the “unsubscribe” link in the email or otherwise contact us at hello@thenonstopstore.com. It may take up to 10 business days before you stop receiving promotional emails. This opt-out does not apply to operational communications, for example, order confirmation emails.
Cookies & browser web storage
Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Site may not work properly. Similarly, your browser settings may allow you to clear your browser web storage. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.
Third-party platforms or social media networks
If you choose to connect to the Site via a third-party platform or social media network, you may have the ability to limit the information that we may obtain from the third-party at the time you login to the Site using the third-party’s authentication service or otherwise connect your account. Subsequently, you may be able to control your settings through the third-party’s platform or service. If you withdraw our ability to access certain information from a third-party platform or social media network, that choice will not apply to information that we have already received from that third-party.
SECURITY
You have the right to see information we hold about you, with some exceptions which are described in the privacy laws. If you would like a copy of your personal information, please contact us at hello@thenonstopstore.com.
Access, update or delete information
If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account. You may delete your account or your registry by contacting us at hello@thenonstopstore.com.
Safeguarding your personal information
We maintain technical, administrative, physical, electronic and procedural safeguards designed to protect the confidentiality and security of personal information provided to us. Unfortunately, despite these efforts, no security measures are failsafe and we cannot guarantee the security of your personal information.
WHERE AND HOW TO ASK MORE INFORMATION ABOUT THIS PRIVACY POLICY
If you require further information about our privacy policy, please go to the help section of our websites where FAQs are answered. We welcome your questions, comments and requests about this privacy policy. If you require more information, please contact us at hello@thenonstopstore.com.
YOUR CALIFORNIA RIGHTS POLICY
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa.
CHANGES TO OUR PRIVACY POLICY
This Policy was last updated on February 6, 2025. Any changes we may make to this Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back regularly to keep informed of updates or changes to this Privacy Policy.